Service Status

Current status information
and Planned Maintenance on e-integration systems

Here, you find information about the current service status as well as the planned maintenance windows for our EDI Clearing Center systems.

In case of any suspected incident please use this page as your first source of information.

EDI Systems e-DOC Systems Other Systems
​Current Status: Normal Operation Normal Operation Normal Operation
​Incidents during last 24 hours: none none none

15.05.2019: Maintenance at e-integration data center

e-integration will perform maintenance on Sunday, 5th of May 2019 between 08:00 a.m. and 6:00 p.m. CET. During this time, message processing may be delayed and you may experience brief interruptions to our communication systems.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

We apologize for any inconvenience.

14.04.2019: Maintenance at e-integration data center

e-integration will perform maintenance on Sunday, 14th of April 2019 between 08:00 a.m. and 4:00 p.m. CET. During this time, message processing may be delayed and you may experience brief interruptions to our communication systems.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

We apologize for any inconvenience.

08.03.2019: Delays in Message Processing

A technical failure in the night from 7.3.2019 to 8.2019 was resolved around 8:30 in the morning.
The resulting backlog was processed and resolved until 13:30.

17.02.2019: Maintenance at e-integration data center

e-integration will perform maintenance on Sunday, 17th of February 2019 between 08:00 a.m. and 6:00 p.m. CET. During this time, message processing may be delayed and you may experience brief interruptions to our communication systems.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

We apologize for any inconvenience.

07.12.2018: Maintenance at X.400 systems

e-integration will perform a short maintenance at X.400 systems on Friday, 07th of December 2018 between 1 p.m. and 1.30 p.m. CET.

During this time, X.400 message processing may be delayed for short times. 

These interruptions should have no effect on overall operation. We apologize for any inconvenience.

28.11.2018: Maintenance at X.400 systems

e-integration will perform a short maintenance at X.400 systems on Wednesday, 28th of November 2018 between 10.30 a.m. and 11 a.m. CET.

During this time, X.400 message processing may be delayed for short times. 

These interruptions should have no effect on overall operation. We apologize for any inconvenience.

25.11.2018: Maintenance at X.400 systems

e-integration will perform shortly scheduled maintenance at our X.400 systems on Sunday, 25th of November 2018 between 8 a.m. and 6 p.m. CET.

During this time, X.400 message processing may be delayed for short times.

These interruptions should have no effect on the overall operation.

We apologize for any inconvenience.

04.11.2018: Maintenance at e-integration data center

e-integration will perform maintenance on Sunday, 4th of November 2018 between 08:00 a.m. and 6:00 p.m. CET. During this time, message processing may be delayed and you may experience brief interruptions to our communication systems.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

We apologize for any inconvenience.

28.10.2018: Maintenance and new SSL certificate at e-integration data center

e-integration will perform maintenance on Sunday, 28th of October 2018 between 08:00 a.m. and 6:00 p.m. CET. During this time, message processing may be delayed and you may experience brief interruptions to our communication systems.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

We apologize for any inconvenience.

The SSL certificate on our FTP server (ftpcc.edicc.de) was exchanged during the maintenance window. Such an exchange takes place every two years and is a routine process. 
Due to this exchange it may happen that the dialog window (which you can see on the right) is displayed when setting up an FTPS connection.

If you receive this message, please confirm the trustworthiness of the certificate, otherwise no connection can be established. Most FTP clients do not display this message because most clients recognize the certificate as valid and trustworthy. SFTP and FTP connections without SSL are not affected by this process. 

If you have any questions, please contact our support. 

Odoo text and image block

07.10.2018: Maintenance at e-integration data center

e-integration will perform shortly scheduled maintenance on Sunday, 07th of October 2018 between 08:00 a.m. and 12:00 p.m. CET. During this time, message processing may be delayed and you may experience brief interruptions to our communication systems.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

We apologize for any inconvenience.

02.10.2018: Malfunction of EDI system: Delayed processing

Due to a malfunction in an operating component during the night from 1 to 2 October, EDI messages were delayed in the e-center on 2 October during the morning.

The malfunction could be resolved in the morning and the backlog could be cleared by noon. Meanwhile the systems are running normally again.

We apologize for the inconvenience!

17.06.2018: Maintenance at e-integration data center

e-integration will perform maintenance on Sunday, 17th June 2018 between 08:00 a.m. and 06:00 p.m. CET. .     

During this time, message processing may be delayed and you may experience brief interruptions to our communication system.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

 We apologize for any inconvenience.

If you have any questions, please do not hesitate ot contact us by e-mail (support@e-integration.de) or telephone (+49 2102 479 101).f you h

Past 3 Maintenance Windows: 

​22.10.2017 ​​25.06.2017 05.03.2017

ave any questions, please do not hesitate to contact us.

06.06.2018: OFTP2 certificate change

The current OFTP2 certificates will expire in the near future and will be replaced by new certificates.

The replacement of the certificates is planned for 

                    Thursday 07.06.2018, 14:00 hrs (CET)

From this point on, the new certificates will be used.

Please activate the new certificates in your OFTP2 environment in time and send us a confirmation.
 by mail.

If you have any questions, please do not hesitate to contact us. tivate the new certificates in your OFTP2 environment in time and send us a confirmation. by mail. If you have any questions, please do not hesitate to contact us.

30.05.2018: SSL / TLS certificate change on AS2 production system

We would like to inform you that we will exchange our SSL / TLS certificate (CN=as2.edicc.de | SN= 65815031995331019505759149718028374887) on our AS2 productive system on 08.06.2018 at 12.00 (CET / UTC+1).
Please store the certificate on your system so that our client can continue to authenticate itself against your server after the changeover.
On the effective date (08.06.2018) this certificate will also be available as server certificate on our site.

This certificate is also used for encryption and signatures in individual configurations.
In this case we have already deposited the certificate and a conversion can be carried out immediately.
From the above date, the old certificate can no longer be used.

You can download the certificate from the following address.

ftp://eas2:geteas2@ftpcc.edicc.de/certificates

Our AS2 ID "EDICC" or "EDICC2" remains unchanged.
Our URL "as2.edicc.de" also remains unchanged.

If you have any questions, please do not hesitate to contact us.

03.04.2018: Change-over of telephone system / short-term unavailability

Due to a change of the telephone system of our office infrastructure it can come on 03.04.2018 to short-term unavailability of out switchboard and the employee extensions including the support telephone number.

If you can not reach your desired contact person, please send an e-mail to

support@e-integration.de (malfunctions)
vertrieb@e-integration.de (contractual matters)
kontakt@e-integration.de (general concerns)

Thank you for your understanding!

22.10.2017: Maintenance at e-integration data center

e-integration will perform maintenance on Sunday, 22nd October 2017 between 08:00 a.m. and 06:00 p.m. CET. .     

During this time, message processing may be delayed and you may experience brief interruptions to our communication system.

These interruptions should have no effect on the overall operation, assuming that your communication system supports automatic retry options.

 We apologize for any inconvenience.

If you have any questions, please do not hesitate ot contact us by e-mail (support@e-integration.de) or telephone (+49 2102 479 101).

Past 3 Maintenance Windows: 

​25.06.2017 ​05.03.2017 ​​​04.12.2016